News For This Month: Telephones

Benefits of Telephone Systems

A telephone system is basically an interconnection of multiple telephones with the purpose of allowing use of advanced features like call handling, shared and private voice messages, conference calling and video conference calling.This can be done through the telephone network or through the internet or in some cases both.Telephone system can also be delivered as hosted services.Hosted services can also be delivered to ensure the telephone system works.

Communication is the backbone of every business and thus a lot of attention is required to ensure it is efficient.The business telephone system is dependant of the firm size.Multiple phones may be connected to make up a telephone system that is suitable for a small firm.Private branch exchange or PBX is the type of business telephone system used by medium sized and large companies.

The private branch exchange or PBX serves an organization through the central office lines and trunks therefore providing intercommunication among a large number of telephone workstations. The automation of private branch exchange from the initial operators was caused by their rising popularity and also the advance in technology. Private automated branch exchange or PABX is the name commonly used to refer to the automation.

The new features in the modern private exchanges are the support for internet telephony or VoIPThe functions of a private branch exchange is to connect and create communication between two or more telephone users.Another function is to ensure an uninterrupted communication between the users and when the communication should be disconnected also.They can also be used for metering calls for accounting purposes.

East Africa has a number of different companies that provide hardware materials to homes and offices for efficient communication.Yealink is a company in Kenya that offers a wide range of goods and services that ensure good communication in and out of an organization. They have a variety of phones and video conferencing equipment that not only cuts the costs for long distance and international conferencing calls, but also gives the workplace a modern feeling and satisfaction.In Kenya, companies like Redstar Africa networks limited are known to be lead distributors of Yea link communication products and services.

Grand stream is a company in Kenya which also offers IP private branch exchange services.They also offer a wide range of products to ensure effective communication.Due to competition in the communication market, the companies must ensure that they have the latest phones and other communication equipment with the most advanced features. The private branch exchange has many calling audio conference calls, call blocking, call recording, music on hold, auto attendant and caller ID recognition are some the calling features and capabilities. The advanced technology has also led to cloud based business telephone system.

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